office 365 outlook cannot open the set of folders

Note: If this key does not exist in your Registry Editor, see How to add the registry key via policy below.

Locate and then select the following registry key: If you are prompted for an administrator password or for confirmation, type the password, or select Allow. In Windows 7 and Windows Vista, select Start, type regedit in the Start Search box, and then press Enter.In Windows 10 or Windows 8, press the Windows key + X, select Run, type regedit in the Open box, and then press Enter.To do this, take one of the following actions:

To examine the registry data that is associated with the Group Policy settings which control this feature, follow these steps: For example, the following figure shows the Update Options control when the Enable Updates option is hidden through a Group Policy: If you cannot follow the steps in the 'Manually configure automatic updates' section, this is because the Update Options control is disabled or missing due to a Group Policy. Before you modify it, back up the registry for restoration in case problems occur. Serious problems might occur if you modify the registry incorrectly. If you are asked whether you want to let Microsoft Office make changes to your computer, select Yes.Īutomatic updates managed by Group Policyįollow the steps in this section carefully.On the right side, select Update Options, and then select Enable Updates.If you cannot follow these steps because the Update Options control is disabled or missing, your updates are being managed by Group Policy. If your Office installation is not managed by Group Policy, you can manually re-enable automatic updates by following these steps. To re-enable automatic updates for Office, follow the steps below. We recommend that you keep automatic updating enabled for Office installations because this configuration allows Office to automatically update with the latest fixes and security features. This issue occurs if updates have been manually disabled or are managed through Group Policy settings. For example, the following figure indicates that updates are disabled in the backstage. However, if you examine the Account section of the backstage, you may see that updates are disabled or that the command to manage updates is disabled or hidden. By default, installations of Microsoft Office are configured to automatically update your Office installation when new updates are made publicly available.

Office 365 outlook cannot open the set of folders